FAQ

Signup
  • Can I register on behalf of someone else?
    Yes, you can register on behalf of someone else as long as you need to tell, who you are at the profile “Primary Details” in the – ”Profile Created For” selection.
  • Can I use the same e-mail ID for multiple registrations?
    No you can’t use the same e-mail ID for multiple registrations.

Profile Creation and Visibility

All the profiles are validated before inclusion in the database. The validation turn up time will around one to two hours. E-mail will be sent to you once the profile is validated and added.

We reject profiles that contain abusive content and we ignore profiles that are submitted by underage persons. We try and maintain the highest quality in the database to ensure only members who are serious about marriage to make use of the service.

  • How do I create and complete URRAVU profile?
    Complete your Primary Details, About Yourself and Your Perfect Match sections.
  • At My primary details if I don’t have the horoscope to upload what can I do?
    You can provide us exact time of birth and place of birth we can calculate the chart.
  • Can I control the Visibility of my profile?
    When you are completing your profile, below the filling field there is an option “This field can be seen by:” Everyone or Only me or All Members – You can select the one you want to take control of the visibility.
  • Can I control the Visibility of my horoscope?
    When you have a horoscope in your profile, there is an option “This field can be seen by:” Everyone or Only me or All Members – You can select the one you want to take control of the visibility.
  • What should I enter at About Yourself in the profile-”Short description” text field?
    Try to give a clear self-description and a whole picture of what you expect. A good description will always draw instant responses. Look at the sample profiles below, which are clear, brief and have all the vital details in a well-structured manner. Eg: I am a friendly, fun-loving person. I hold a bachelor’s degree in Computer Engineering. I am working as IT consultant for the past 3 years in London. I like to travel and I am keen on playing badminton. We have an open-minded, religious family. Father & Mother were retired from the government civil servant jobs. I have two siblings, both are elder and married. My ideal partner will be someone who is intelligent and has a good sense of humour. Who can easily adaptable to my family.
  • How to upload photos?
    Click on Profile => select settings => select media => you will have two options Photos & Albums Click Photos => select upload => select your photo you want to upload in a format of jpg/gif. Crop your photo as required to show the image appropriately.
  • How many photos I can add at media album and how do I upload them?
    You can add up to ten photos to your media album. Photo must be a .gif, .jpg format, not larger than 10MB. The same steps you follow to upload pictures.
  • My photos will visible to other members?
    You can protect your photo at the privacy settings. You can select “ private, logged in users or public”.

Payment

  • Is online payment secure?
    Yes! It is secure to make online payments. Our payment gateway provider adopts the SSL (Secured Socket Layer) technology, an internationally proven widely accepted technology. Our payment gateway service providers ensure that your credit card details are kept secure while transacting on the net, preventing unauthorised access.

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Your privacy is important to us and we will never rent or sell your information.

 
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